Effective Date: June 2026
 

At Mission First Health, your privacy is important to us. As a Nurse Practitioner-led healthcare clinic, we are committed to protecting the confidentiality, integrity, and security of your personal and health information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
 

Information We Collect

We may collect the following types of information:

• Personal information, such as your name, address, phone number, email address, and date of birth

• Health information necessary for treatment, payment, and healthcare operations

• Insurance and billing information

• Information submitted through appointment requests, patient forms, contact forms, or other website communications

• Website usage data, including IP addresses, browser types, and pages visited
   

How We Use Your Information

We use your information to:

• Provide healthcare services and treatment

• Schedule appointments and communicate with you

• Process insurance claims and billing

• Improve our services and website functionality

• Comply with legal, regulatory, and professional obligations
   

HIPAA Compliance

Mission First Health complies with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your Protected Health Information (PHI). We maintain administrative, physical, and technical safeguards designed to protect your health information from unauthorized access, disclosure, alteration, or destruction.

Your Protected Health Information may only be used or disclosed as permitted by HIPAA and other applicable laws, including for treatment, payment, healthcare operations, or when otherwise authorized by you or required by law.
 

Website Communications

While we take reasonable measures to protect information submitted through our website, communications sent via standard email or website contact forms may not always be fully secure. Please avoid submitting sensitive medical information through unsecured forms unless specifically instructed to do so.
 

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, monitor website performance, and analyze visitor traffic. These tools do not collect personal health information unless voluntarily provided by you.
 

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services such as appointment scheduling, payment processing, or analytics tools. We encourage you to review the privacy practices of these providers, as we are not responsible for their policies or content.
 

Your Rights

You have the right to:

• Request access to your health records

• Request corrections to inaccurate information

• Receive information about how your health information is used and disclosed

• Request restrictions on certain uses or disclosures of your information as permitted by law

• File a complaint if you believe your privacy rights have been violated
   

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect and maintain. While no method of electronic transmission or storage is completely secure, we strive to use commercially acceptable means to protect your information.
 

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
 

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

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